Trustpilot Reviews Scraper: Ratings, Replies and TrustScore

What you can do with it

• Collect new reviews of your company every day and send them to Slack or a sheet.
• Compare TrustScores and rating breakdowns across a market.
• Pull only 1 and 2 star reviews to study complaints.
• See which reviews got a company reply and how fast.
• Get website, email, phone and address from company rows when the company lists them.

What you get

Results come as rows in an Apify dataset, which you can export as JSON, CSV or Excel or read over the API. These are the main fields:

Pricing

This Actor is pay per event, with one price for every Apify plan, the free plan included. Prices are per 1,000 events.

No run start fee. Prices come from the Apify Store and can change; the Actor's Apify page always shows the current ones. Platform usage is billed through your Apify account.

Run it from code

Create an API token in Apify Console (Settings, API and Integrations) and replace YOUR_APIFY_TOKEN. This call starts a run with a small input and returns the rows when it finishes. Synchronous calls suit small inputs; for big jobs, start a run and read the dataset later.

curl

curl -X POST "https://api.apify.com/v2/acts/apisamurai~trustpilot-scraper/run-sync-get-dataset-items?token=YOUR_APIFY_TOKEN" \
  -H "Content-Type: application/json" \
  -d '{
  "companies": [
    "wise.com"
  ],
  "maxReviewsPerCompany": 20
}'

Python (pip install apify-client)

from apify_client import ApifyClient

client = ApifyClient("YOUR_APIFY_TOKEN")
run_input = {
    "companies": ["wise.com"],
    "maxReviewsPerCompany": 20,
}

# Start the Actor and wait for it to finish.
run = client.actor("apisamurai/trustpilot-scraper").call(run_input=run_input)

# Read the results from the run's default dataset.
items = client.dataset(run.default_dataset_id).list_items().items
for item in items:
    print(item)

JavaScript (npm install apify-client)

import { ApifyClient } from 'apify-client';

const client = new ApifyClient({ token: 'YOUR_APIFY_TOKEN' });
const input = {
    companies: ['wise.com'],
    maxReviewsPerCompany: 20,
};

// Start the Actor and wait for it to finish.
const run = await client.actor('apisamurai/trustpilot-scraper').call(input);

// Read the results from the run's default dataset.
const { items } = await client.dataset(run.defaultDatasetId).listItems();
console.log(items);

Client calls follow the Python and JavaScript client docs. The full input reference is on the Actor's Apify page.

FAQ

How many reviews can I get per company?

Trustpilot shows logged-out visitors 200 reviews per filter view. The Actor reads narrower views (by star rating, language and sort) and joins them without duplicates, which reaches thousands for large companies, but not always every review.

Can I scrape only negative reviews?

Yes. Set Star ratings to 1 and 2.

What is not charged?

Duplicates, reviews skipped by your star, language, verified or date filters, companies not on Trustpilot and failed requests. There is no start fee.

Do I need a Trustpilot account?

No. The Actor reads public Trustpilot pages.

Where do I report a problem?

Email hello@apisamurai.com, or open an issue on the Actor's Apify page.